Our Policy

VINCENT'S THREADS POLICY

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PRE-LOVED AND VINTAGE ITEMS ARE A FINAL SALE.

 

But that doesn't mean we don't want you to love your item. If you are not 100% satisfied with your purchase, please reach out, and we'd be happy to assist you with a store credit for the purchased amount of the item. We ask that all requests be within 14 days of the purchase date. Any request past 14 days will be subject to a partial shop credit ** PLEASE NOTE SHIPPING IS NON-REFUNDABLE

 

Since we don't offer returns, we do ask that you donate or gift your item on behalf of our small shop!

 

If your item in some way damaged during the shipping process, you are eligible for a full refund amount of the purchased item. 

 

For all shop credit inquiries, please email us vincentsthreads@gmail.com.